Natural Innovation
IT training requirements in today’s world
Mitra Ardron - 6 July 2003 
Background
•	Worked on early online communities
•	GreenNet(85) and APC (89) (model for Pegasus)
•	Worked on early days of internet
•	Gopher& WAIS (90) HTTP & URLs (93), AOL(94)   VRML(96), 
•	Consult occasionally to internet community companies
•	Just back from 6 weeks in US visiting net pioneers
Target audience
•	Knowledge workers
•	Managers
•	Professionals
•	Admin, Clerical, Secretarial
•	Writers, Marketing, etc etc
•	General business skills
Competitive world
•	US is better equipped and trained
•	India is MUCH cheaper
•	We are as far behind as ever, 
•	but world more competitive
•	Free Trade?
•	Australia Risk averse in a riskier world
•	Compliance oriented in an action oriented world
US comparison & directions
•	Net totally integrated
•	MP3 from net via 802.11 on  home stereo
•	Net availability
•	Use of email v. postal/fax
•	Runs on Linux (Servers) 
•	Moving to Macs (users)
•	We don’t have broadband here! 
World is Changing
•	Information is out of date quickly
•	Static information usually out of date
•	Training - especially packages -out of date
IT focus will change
•	IT as a means of communication
•	IT for staying informed
•	IT for publishing
Communication in an always-on world
•	IM - AOL/iChat; MSN; Yahoo; Fire
•	VoIP - Skype; Vonage;
•	Combination of IM & VoIP
•	Effective use of email
•	Social Networking: Orkut / Tribe
Staying Informed
•	RSS
•	Blogs
•	Mailing Lists / Forums
Advanced RSS
•	Aggregators - online, offline
•	Search engines - feedster / technorati
Publishing
•	not websites
•	(text not changed by designers!)
•	Mailing Lists
•	Blogs
•	CMS
Watch for convergence
•	Google: Blogs; RSS search; 
•	Yahoo: IM; Mailing Lists;/Forum Aggregator
•	Orkut (owned by google) Social Networking; Forum
Training Requirements
•	Contractors rather than Employees
•	Quality of training key
•	Up to date
•	Ability to learn and communicate
•	Short Courses 
•	available as and when required
Accreditation irrelevant
•	Can you do it
•	OR can you learn how to do it quickly
Contact Information
•	www.mitra.biz
•	Mitra@mitra.biz
•	02-6684-8096